Apple Pro Training Series: OS X Lion Support Essentials: by Kevin M. White

By Kevin M. White

The one Apple-certified ebook on OS X Lion, this revised best-seller will take you deep contained in the newest big-cat working system—covering every thing from deploy and configuration, customizing the working procedure, helping purposes, establishing peripherals, and extra. even if you are a aid technician or just an ardent Mac consumer, you will fast examine and grasp the recent positive aspects in OS X Lion. Following the training targets of the Apple qualified aid expert examination, this self-paced publication is an ideal consultant for Apple’s education and a major primer for desktop help group of workers who have to troubleshoot and optimize OS X Lion as a part of their jobs. bankruptcy evaluate sections and quizzes summarize and toughen obtained knowledge. The Apple seasoned education sequence serves as either a self-paced studying instrument and the professional curriculum for OS X Lion and OS X Lion Server certification courses.

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Extra info for Apple Pro Training Series: OS X Lion Support Essentials: Supporting and Troubleshooting OS X Lion

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0, which was the most current version available at the time of writing. Due to subsequent upgrades, some screens, features, and procedures may be slightly different from those presented on these pages. 7, a three-day, hands-on course that provides an intense and in-depth exploration of how to troubleshoot on OS X Lion. For consistency, we follow the basic structure of the course material, but you may complete it at your own pace. Each chapter is designed to help experienced users become experts who are able to support other Lion users by: 舦 Providing knowledge of how Lion works 舦 Showing how to use diagnostic and repair tools 舦 Explaining troubleshooting and repair procedures For example, in Chapter 6, 舠Network Configuration,舡 you舗ll learn basic networking concepts (knowledge).

The primary goal is to prepare help desk specialists, technical coordinators, service technicians, system administrators, and others who support Macintosh users to knowledgeably address customer concerns and questions. This includes the ability to return a Lion computer to normal operation using the proper utilities, resources, and troubleshooting techniques. Whether you are an experienced system administrator or just want to dig deeper into Lion, you舗ll learn in-depth technical information and procedures used by Apple-certified technicians to install, configure, maintain, and diagnose Macintosh computers running Lion.

From the Lion Recovery Mac OS X Utilities window, you can access: 舦 Restore From Time Machine Backup舒You can use this to restore a full-system Time Machine backup from either a network or a locally connected drive. 舡 舦 Reinstall Mac OS X舒As the name implies, this will open the Lion Installer. If you are running from a full Lion Restore system, like the OS X Lion Recovery Drive purchased from Apple, the drive contains the Lion installation assets. However, the hidden local Lion Restore HD and drives created with Lion Recovery Disk Assistant do not contain the installation assets and thus require Internet access to reinstall Lion.

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